The best live answering service for all industries.

Answering service for industries. Industry-specific answering by specialized virtual receptionists.

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LIVE ANSWERING SERVICE

NEW

Let us take your calls.

Real connections deliver real results – that's why our customer service experts are available 24/7.

Steps To Hiring MSE

How it works to get onboarded.

MSE's Virtual Assistants undergo rigorous vetting and are meticulously paired with you and your organization, eliminating the need for extensive time spent managing job postings, screening candidates, and verifying references.

3 Powered

Download Intergrated Apps

30+

Active VA's

4.7 Rating

Rated by 25+ Businesses

Online

Keep track off all tasks

1.) Sales + Discovery Call

We learn about your business, call needs, and preferences in a quick intro call.

2.) Script & Setup

We craft your custom call scripts, FAQs, and routing instructions — all approved by you.

3.) System Integration

We connect to your tools (calendar, CRM, etc.) for smooth, real-time support.

4.) Go Live

Your receptionist team goes live, with quality checks and early support included.

5.) Ongoing Optimization

You get regular updates, reports, and tweaks to keep things running at their best.

Onboard A VA

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LIVE ANSWERING SERVICE

Explore all the features of a live answering service.

As every successful business leader understands, communication is the lifeblood of a company. A strong administrative team to oversee your communication channels is vital for delivering excellent customer service.

LIVE ANSWERING SERVICE

What Is the Difference Between an Answering Service and an Answering Machine?

Answering machines feel impersonal and aren’t suited for handling complex issues. When a customer calls with a question or concern, being greeted by an answering machine can create a negative impression. In contrast, a live operator can address problems, diffuse tense situations, provide answers to intricate questions, and more.

All industries we support

Sometimes you need more than just great service from your virtual receptionists. That's why we offer industry-specific answering services across a range of industries

Health & Dental Care

Medical & dental, supported with 24-hr answering and appointments.

Health & Dental Care

Medical & dental, supported with 24-hr answering and appointments.

Health & Dental Care

Medical & dental, supported with 24-hr answering and appointments.

Finance

Our finance support service helps you provide the best experience for your clients.

Finance

Our finance support service helps you provide the best experience for your clients.

Finance

Our finance support service helps you provide the best experience for your clients.

Legal

Ensure every client call is answered. Never miss an opportunity to impress.

Legal

Ensure every client call is answered. Never miss an opportunity to impress.

Legal

Ensure every client call is answered. Never miss an opportunity to impress.

Real Estate

Helping real estate firms qualify leads and book more appointments.

Real Estate

Helping real estate firms qualify leads and book more appointments.

Real Estate

Helping real estate firms qualify leads and book more appointments.

Insurance

insurance firms & adjusters thrive by answering their calls with professionalism.

Insurance

insurance firms & adjusters thrive by answering their calls with professionalism.

Insurance

insurance firms & adjusters thrive by answering their calls with professionalism.

E-Commerce

Excellent 24/7/365 customer care and order management services.

E-Commerce

Excellent 24/7/365 customer care and order management services.

E-Commerce

Excellent 24/7/365 customer care and order management services.

Tech-Support

IT industry, providing 24/7 support for time-sensitive and technical issues.

Tech-Support

IT industry, providing 24/7 support for time-sensitive and technical issues.

Tech-Support

IT industry, providing 24/7 support for time-sensitive and technical issues.

Service Providers

MSE for business services firms ensures you never miss a potential opportunity.

Service Providers

MSE for business services firms ensures you never miss a potential opportunity.

Service Providers

MSE for business services firms ensures you never miss a potential opportunity.

FAQ

Quick answers to commonly asked questions.

Couldn’t find what you were looking for?
write to us at

info@msevirtualconnections.com

Who is answering my phone and website chats?

An answering service is an outsourced business service that manages incoming calls on behalf of its clients. It then relays the messages via text, email, recording, or live relay.

Do I need to get a new phone number?

Why should my practice hire a answering service instead of a call center or in-house staff?

What is your refund policy?

What does a typical Virtual Assistant (VA) does for a client?

FAQ

Quick answers to commonly asked questions.

Couldn’t find what you were looking for?
write to us at

info@msevirtualconnections.com

Who is answering my phone and website chats?

An answering service is an outsourced business service that manages incoming calls on behalf of its clients. It then relays the messages via text, email, recording, or live relay.